Comments Configuration
Adding additional comments to both your announcements and vectors can save administrators hours of figuring out vocab's or call flows.
These can be added in 5 simple steps!
Sample Announcement Configuration and Display Results
Here is what you will see in your announcement output
Now you have the exact reference to the VAL announcement board name, as well as the complete verbiage of what the announcement plays!
Annc. Number |
Internal Number |
Announcement Extension |
Full Name |
Verbage |
Name |
Rate |
Length In Secs |
---|---|---|---|---|---|---|---|
1 | 1 | 20025 | Marketing Announcement | Don't for get to check out the Call Flow Extract 5.0! | Daytime | 32 | 34 |
2 | 2 | 20001 | Market | 32 | 26 |
Sample Vector Configuration and Display Results
Here is what you will see in your vector output
Vector name, comments, modification lines, not only will this help you troubleshoot any production problems, but you will know exactly what this vector does, and why it was created!
Name: Transfer To External Vendor
Vector Comments:
This vector will transfer to an external vendor after 9pm. For futher reference see file: A Word Doc On your Team Drive!
or for their site information see Utilcall
------------------------------------------------------------------------------
09-09-2005 BM - Created Vector
10-25-2005 BM - Revised Vector due to business changes
------------------------------------------------------------------------------
Number: 100 Name: Market CALLS
Multimedia? n Attendant Vectoring? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
01 wait-time 0 secs hearing silence
02 goto step 8 if holiday in table 1
03 goto step 6 if time-of-day is fri 17:00 to mon 07:00
04 route-to number 1999 with cov y if unconditionally
05 stop
06 route-to number 4020 with cov n if unconditionally
07 stop
08 messaging skill 99 for extension 1212
09 stop